Ways To Avoid Costly Data Recovery
Backup Your Files to Avoid Costly Data Recovery Each year, many individuals and Brisbane businesses alike lose important files as a result of hard drive failure. These files include photos,…Read More
The following are questions that customers often have, the first question is most common
Managed Services Providers or as we call Managed IT Services Provider in our case, are the specialized firms who have the capability to manage all of your IT infrastructure such that you can completely focus on your core business that is Sales or Marketing without ever worrying for your complex IT requirements and issues.
Although the MSP industry in itself is very managed and reliable especially because it needs people with a high level of problem solving skills and intelligence to understand complex technologies, there is still some room for error. Having a MSP is like having a partner for long term. Ideally, you should be able to see the below qualities in a MSP of your choice:
Offering a personal service is top of our list; you will speak directly to the person working on your IT issues so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 2+ days for resolving the issue. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.
Absolutely, we have the capability of responding to your IT issues instantly and to do so we have the technology backing of ZOHO, Team Viewer, Google, Microsoft and Avast to even work remotely when you are bit too far for the moment!
We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.
It is not related to physical damage of any kind. Common causes of logical data loss are software malfunctions, user error, viruses, and other malicious programs.
Helps to recover back any kind of data including docs, images, emails, Reckon, quickbooks, Xero, family tree or any other specific software related data etc.
Ensure if your system has any hardware damage then that is corrected
Assist to locate any logical error
Perform system stability tests to ensure the data remains safe
Remove any trojan or malware that could cause harm to the current data
Yes, infact we provide recovery of data for Apple Mac, Windows, Linux, and Novell platforms.
It is difficult to comment on an exact time of data recovery. On an average, the Stage-1 recovery can be done within 72 hours in most cases. Data recovery from hard drives may take about 7-10 business days, usually in Stage-2.
Stage-3 recovery, which is less than 1% of the total cases, can take anywhere between 3-4 weeks.